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COVID – 19 – PATIENT ATTENDANCE PROCEDURE

COVID – 19 – PATIENT ATTENDANCE PROCEDURE

Covid 19 changed, in the last 3 months, our lives and the way we work. Ashton Smile Clinic does its best to keep you and our staff safe and needs your help in doing so. Before your appointment you should:

  • Use the toilet before attending the practice
  • Bring your own pen (we provide single use pens if needed)
  • Only bring minimal belongings into the practice with you
  • Attend alone wherever possible or with one other person if absolutely necessary
  • More vulnerable patients should wear a simple face covering when they attend
  • If you require a chaperone inform practice before appointment
  • Call the practice when you arrive
  • Only enter the building when summoned by phone/SMS at the agreed time
  • Be met by a team member wearing appropriate PPE who will check their medical history
  • Be screened using the standard COVID-19 screening questions and if now in Category 1 will be referred to an appropriate center (if it is an emergency) or advised to self-isolate
  • You must use the hand sanitizer at the entrance (IRD sensor activated dispenser right side of upstairs door) and put on a disposable mask and gloves when entering the building from the PPE station inside the front door
  • Payment will be taken in advance of the dental appointment to minimize risk
  • Use their own pen to sign paper forms
  • Comply with the social distancing markers at reception, stay behind the screens, etc
  • Then be escorted directly into the surgery
  • Any patient belongings should be placed on the chair at reception
  • Once entering the surgery, the patient is asked to retain their face mask and gloves (if provided) until the end of the appointment
  • At the end of treatment, the patient should leave the room immediately, dispose of PPE in the clinical waste bin and perform hand sanitization using alcohol gel placed outside the door
  • The patient collects their belongings from the designated area, and is escorted to the practice exit

Thank you for your patience and understanding. We are in this together. Stay safe and see you soon.

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16 The Gerard Centre

29 Gerard Street, Ashton-in-Makerfield, Wigan, WN4 9AN

Call us!

01942 835 165

Opening Hours

Mon - Fri: 9:30 - 17:30

Send Us a Message

office@ashtonsmileclinic.co.uk